By using The Independent Coffee Lab website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.

The Independent Coffee Lab takes your privacy seriously. We don’t share any information you provide us with to any third parties (although if you make a booking with us through a third party, like a booking website, they may store some of your data; please check their privacy policy for more details).

There are three times we might need your data: when you make a workshop or coffee quality evaluation booking with us, when you join one of our coffee tasting event or when you sign up to receive our newsletter.

When you book online from The Independent Coffee Lab shop or register your details on the website, your name and email address are stored on our system, along with your purchase history. If you order a product online or join a workshop / tasting event, we will also save your postal address (so we can send your products for delivery), email address and phone number (to contact you in case of any problems or to sort out a booking) and company name. We don’t store your credit card information.

If you book an event with us either online or over the phone we will take your name, your email address and your telephone number. Your details are only used to confirm your booking (and to contact you in the event of something going wrong with your booking), or if it’s an event, contact you to help decide what you need to provide and set the event up.

If you register with us online (or opt in when you order a product or service) you’ll start receiving our email newsletter. We try our best to make our emails informative and not too frequent. They include news about upcoming tasting clubs, special or seasonal offers and facts about coffee, coffee producers and coffee equipment. We normally send only one email a fortnight.  There’s an “Unsubscribe” link at the bottom of every email we send out – click that to remove yourself from our mailing list.